Park Plaza Berlin

The multi-lingual staff were welcoming and provided clear information when needed. The breakfast was excellent, with a large choice. The room was comfortable and quiet with good facilities. I had a room overlooking the courtyard. The location is quite good as long as you know you'll need to walk a few minutes to the nearest S-bahn or U-bahn. There's a Lidl very close if you need it. There were a lot of people staying there apparently on business, it would seem like an ideal hotel for that. For some people on holiday, it might feel slightly away from Berlin's bustle - however I was very glad of a place to sleep away from the noisier nightlife areas.

Great location, just a 10-minute walk from the station. The staff were very helpful and polite, and we were pleasantly surprised to be allowed to check in 2 hours early. Our room was spacious and bright, with a clean and fresh bathroom. Breakfast was excellent—a generous buffet with options like eggs, rice pudding, fresh bread and pastries, sausages, and more. We especially loved the juicer where you can make your own fresh fruit and vegetable juice. There are fresh fruits and water at the entrance of the hotel that you can enjoy them all the time. If you want to drink coffee or get a cold drink, there is a bar on the right side of the reception. The only downside was a clogged sink in the bathroom, but I’m sure the hotel will take care of it.

It was great value for money, the rooms were a good size and well appointed. The main bedroom was clean; and we found it a quiet location - very central for public transport. Excellent.

I had a positive experience with the attention to detail at this hotel. It was a pleasant surprise to receive a small treat upon arrival, and the availability of children's games brought great joy to the little one. The staff were extremely friendly, and the room was cleaned quickly and to a high standard upon request, in line with the hotel's eco-friendly approach. The hotel's proximity to train stations is convenient, and the breakfast options were delicious and varied, catering to different tastes. While the rooms may benefit from renovation, I believe this is not a significant issue. The room had a hairdryer, a small refrigerator, a kettle and instant hot drinks. The shower had the necessary care products: gel, shampoo and conditioner, as well as body lotion. Overall, I would be happy to recommend this hotel.

Staff were so helpful and friendly. Access to drinking water at reception. Comfortable beds and spacious bathroom. Staff provided an additional duvet. Staff provided us with adapters as we forgot ours and a hairdryer brought to the door as our room did not have one. Nice quiet area and easily accessible.